Frequently Asked Questions
Everything you need to know about our handcrafted stone jewelry.
Are the stones used in your jewelry natural?
Yes, every piece at Stoneage Natural Rocks is crafted using 100% authentic, ethically sourced natural gemstones and minerals. Because they are natural, slight variations in color and pattern may occur, making your piece truly unique.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are non-returnable unless they arrive damaged.
How should I care for my stone jewelry?
To maintain the luster of your natural stones, avoid contact with harsh chemicals, perfumes, and prolonged exposure to direct sunlight. Clean gently with a soft, damp cloth and store in a dry place.
Do you offer custom sizing for bracelets?
Most of our beaded bracelets are elasticated for a comfortable fit, but we do offer custom sizing on select items. Please contact our support team with your measurements before placing an order.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.